Hair Donor Questions & Answers

  1. Where do I go to get my hair cut?

    You can go anywhere to get your hair cut as long as the donation guidelines listed on our website are followed. We encourage our donors to go to a salon they are already familiar with so they will be comfortable when making their donation. View Donation Guidelines.

  2. Do you have a list of participating salons?

    We do not maintain a list of participating salons. If there is a participating salon in your area, they should have a Locks of Love decal in their window. If you have salons in your area that are part of a national chain, many times they participate. Also, you can try an online search, entering Locks of Love salon and your city and state.

  3. Can I donate gray hair?

    Yes, we can accept donations of gray hair. Because we only provide hairpieces to children, we cannot use this hair in a hairpiece but will sell it to offset our manufacturing costs.

  4. Can I donate colored hair?

    Yes, we can accept donations of colored hair.

  5. Can I donate permed hair?

    Yes, we can accept donations of permed hair.

  6. Can I donate bleached hair?

    No, we cannot use bleached hair. The bleach causes the hair to dissolve as it goes through the manufacturing process. Note: Many times highlights are done with bleach.

  7. Can I donate dreadlocks?

    We cannot accept dreadlocks. Our manufacturer is not able to use them in our children’s hairpieces. We also cannot accept wigs, falls, hair extensions or synthetic hair.

  8. How many ponytails does it take to make one hairpiece?

    10 to 12 donated ponytails go into one hairpiece.

  9. Can I meet the child who receives my hair?

    We cannot link donors with recipients. Because all applicants are minors, we must protect the children’s privacy.

  10. Is my hair donation tax-deductible?

    Please check with your tax preparer. We cannot place a monetary value on a ponytail.

  11. Can I include pictures with my hair donation?

    Yes, if you choose to send pictures please e-mail them to All photos must be submitted electronically in order for use on our website.

  12. If I send in pictures, will you post them on your website?

    We do update our donor gallery from time to time, but cannot guarantee that all the pictures we receive will be posted. We also use photos in our newsletters and post them around our office.

  13. How long will it take for me to receive acknowledgement of my donation?

    We work to thank all donors as quickly as possible. Because we rely on volunteers to help with this task, it may take up to 60 days to receive your acknowledgement.

  14. Can I donate my hair to make a hairpiece for a family member or friend?

    If the person in need is a child and has applied to Locks of Love, it is sometimes possible. The family can contact the Case Manager for more information. Please remember our recipients must be under the age of 21.

Financial Donor Questions & Answers

  1. Are all financial donations tax-deductible?


  2. How do you sponsor a Locks of Love child?

    $1,000 sponsors a Locks of Love child.

Recipient Questions & Answers

  1. Do you help boys and girls?

    Yes, we help both boys and girls. The majority of children who apply for a hairpiece are girls.

  2. What are some of the medical conditions of the children you help?

    Most of our recipients suffer from alopecia areata. Others have experienced hair loss from radiation therapy and chemotherapy, severe burns or trauma, and various other genetic and dermatological conditions. View Causes of Hair Loss.

  3. What age group do you help?

    Children under 6 years receive synthetic hairpieces because this age group experiences rapid growth in the size of their head. Children ages 6-21 with long term hair loss receive custom, vacuum-fit hair prosthetics.  Each recipient also receives a “wig” to wear while waiting for the production of their prosthesis.

  4. Do you help children with short-term hair loss?

    Yes, we provide these recipients with synthetic hairpieces.

  5. Do you help all children?

    Yes, we provide hairpieces to children under age 21 in the US and Canada regardless of race, creed, or religion.

  6. How does a child apply for a hairpiece?

    Applications are available on our website or can be mailed to you. We need a completed application along with a medical diagnosis, photo of the child, most recent tax return and two letters of recommendation. View Application.

  7. There is a social media post claiming to have called Locks of Love and says they were told the recipients are charged money. Is this true?

    This false post is just that, FALSE.  LOL did not receive this phone call and no one at our office would have given this false information.  We ask many times for the actual phone number people claimed to have called.  Many people use our name to draw attention to themselves.  IF there is an entity using our name and charging for hairpieces, it would be greatly appreciated if we could identify them and have this stopped.

  8. Are your recipients charged any money for their hairpiece?

    NO!  Our recipients receive their custom prostheses, FREE OF CHARGE.  Additionally, we provide a regular FREE “wig” for them to wear during the production period.

Locks of Love. 234 Southern Blvd. West Palm Beach, FL 33405-2701
Phone (561) 833-7332 Fax (561) 833-7962 Toll Free (888) 896-1588

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